Santa Cruz Dental Group | Santa Cruz, CA
Full-Time | Monday–Friday | 40 Hours Per Week

Compensation & Benefits

$24.00–$32.00 per hour, based on experience
Performance-based bonuses available

Benefits include:

• 401(k) with employer matching

• Health insurance

• Vision insurance

• Paid time off

• In-office dental benefits

About Santa Cruz Dental Group

Santa Cruz Dental Group is a well-established private practice committed to clinical excellence, efficient systems, and long-term team stability. We value professionalism, accountability, and a patient-first mindset.

We are seeking an experienced Dental Patient Coordinator who understands that the front office is essential to both patient experience and production success.

This is not an entry-level position. Dental front office experience is required.

Key Responsibilities

You will take ownership of:

• Maintaining a productive, organized schedule aligned with daily production goals

• Insurance verification and accurate benefit breakdowns

• Confidently presenting financial estimates and collecting payments

• Coordinating treatment scheduling efficiently

• Managing recall and reactivation systems

• Facilitating clear communication between patients and the clinical team

• Ensuring HIPAA compliance and accurate documentation

90-Day Success Plan

By Day 30

• Confidently navigate Dentrix

• Complete insurance verifications independently

• Understand provider schedules and daily production targets

• Demonstrate clear, professional patient communication

By Day 60

• Manage scheduling with minimal supervision

• Present treatment estimates accurately and confidently

• Maintain recall systems without errors

• Contribute to improved schedule efficiency

By Day 90

• Independently manage front office flow

• Support consistent daily production goals

• Reduce scheduling gaps and last-minute cancellations

• Contribute positively to team culture and accountability

Success in this role means taking ownership, staying organized, and communicating proactively.

Our Culture & Values

We are a team that values:

• Accountability over excuses

• Clear, direct communication

• Professional presentation

• Respect for patients and teammates

• Strong systems and continuous improvement

• Long-term growth and stability

We maintain a low-drama, high-respect environment built on reliability and follow-through.

Qualifications

• Minimum 2 years of dental front office experience

• Dentrix proficiency required

• Strong understanding of dental insurance and billing

• Comfortable discussing financial arrangements with patients

• Highly organized and detail-oriented

• Professional, team-oriented mindset

Schedule

Monday through Friday
No evenings
In-person position

Location

Santa Cruz, CA 95060