.png?sfvrsn=b1bb9fbe_1) Webinar 1.5 C.E. Units
Dental health care workers can find themselves dealing with angry, hostile, and undesirable behavior. These situations can easily lead to incidents of workplace violence if they are not de-escalated. Our responses to these offensive behaviors play a crucial role in determining the outcome. This course will provide dental staff with 10 steps to prevent situations from escalating to violence. The course also provides guidelines for dental practices and organizations to implement a comprehensive plan for maintaining safety and protection for all staff members. |